I have an error code 30038-4 on my computer and I followed the below steps to resolve this issue. I tried to repair and the uninstall and reinstall my office program but I understand that is not an Office issue. It causes due to the corrupted system files on Windows machine.
How to repair error code 30038-4 ?
error code 30038-4
Any software installation stops due to the following reasons like missing office files, windows updates, network settings, malware, incompatible programs, registry errors, hardware driver failure, junk files ,etc.
This is more important to resolve the root cause of this issue rather than fixing the issue temporarily by repairing the program.
Event Viewer logs:
It is required to check the Event Viewer in order to understand the reason for this issue.
How to work on Event viewer and what is an event viewer?
Open a RUN window and type eventvwr and click ok.
Use this link to analyse the error causes for Microsoft Office 365 or Microsoft Office 2013 error code 30038-4
Windows updates:
This step explains how to check if there are any missing updates from the computer.
Office updates:
common problems with office 365 and office 2013:-
The latest version of office program demands the latest versions of the third party add-in programs associated with it.
Temporary files and junk files on your computer can also cause this error code 30038-4 .
Malware programs might have corrupted the working programs on your computer.
Steps to perform the repair of an Office program are mentioned below:-
The basic level troubleshooting to fix error code 30038-4 is to repair the office program,
Click here to see the steps to repair the office program based on your operating system.
Open the programs and features from control panel and select Office 365 or Office 2013 program and then select Change option to perform a Quick repair or an Online repair.
How to check the version of Office program installed on your computer?
You can follow this link to open Programs and Features to find the name of the office program installed on your computer.
How to find the name of Windows Operating system on a computer?
If you see a start button on the left bottom corner, please click on it which opens the start menu.
Then find the computer icon and right click on it to select properties. It will show you the name and version of your Windows Operating system.
If you don’t find a start button, it will be Windows 8 or Windows 8.1, however to be more specific with the version and edition, please follow the steps in this article.
NOTE: This article is explained in detail to make the novice users to understand on how to fix the issues in a sequential manner. If you are already aware of any steps, please skip the step and continue to the next one.
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