Install Error In Office 2013 or Office 365 Home:
To clear temporary Internet files in Windows 8, follow the instructions in the “To delete browsing history” section of Reset Internet Explorer settings.
- Click Start, and then go to Control Panel.
- Open Internet Options.
- In the General tab, click Delete under Browsing history.
- Select the Temporary Internet files check box.
- Select the Preserve Favorites website data check box if you don’t want to delete cookies and files associated with websites in your Favorites list.
- Click Delete.
If you are getting any Error Code which looks like the below:
“An Error has occurred. We can’t move on to the next step. Please try again later.
(7c9ad025-1bbc-4729-bfcf-7b3f97de1c53)”
Please reach out http://support.microsoft.com/contactus or call Microsoft helpline.
Description:
This issue is related to your Office Account which might need to be recreated and setup again for Office.
As per the latest update, you will need to create a new Microsoft account and purchase a office program from the new account. And you may get a refund from Microsoft if you can log a case on http://support.microsoft.com/contactus or call Microsoft helpline
Still need assistance(remote or live) to resolve the issue initiate the chat.