Install Error In Office 2013 or Office 365 Home:

To clear temporary Internet files in Windows 8, follow the instructions in the “To delete browsing history” section of Reset Internet Explorer settings.

  1. Click Start, and then go to Control Panel.
  2. Open Internet Options.
  3. In the General tab, click Delete under Browsing history.
  4. Select the Temporary Internet files check box.
  5. Select the Preserve Favorites website data check box if you don’t want to delete cookies and files associated with websites in your Favorites list.
  6. Click Delete.

If you are getting any Error Code which looks like the below:

“An Error has occurred. We can’t move on to the next step. Please try again later.


Please reach out  or call Microsoft helpline.


This issue is related to your Office Account which might need to be recreated and setup again for Office.

As per the latest update, you will need to create a new Microsoft account and purchase a office program from the new account. And you may get a refund from Microsoft if you can log a case on  or call Microsoft helpline


Still need assistance(remote or live) to resolve the issue initiate the assist